FAQs

 

What time is check in?

Check in is at 3:00pm

What time is check out?

Check out is at 11:00 am

May I check in early?

Guests may check in early at no charge if room is available

Can I have a late check out?

Late check outs may be determined by the front desk agent the morning of check out

What is the minimum age for check in?

21 years of age

Is an incidental deposit taken upon check in?

A $100 deposit is taken for incidentals upon check in

Are there any resort fees?

No

I am checking in after office hours, what do I need to do?

Guests arriving after office hours will be checked in by one of our guest service agents. Please use the call box at the hotel or call our main number: 1-800-888-2639

What is your cancellation policy?

Reservations cancelled with less than 24-hours notice will be subject to a one night penalty plus tax

Is there a charge for parking?

Parking is available for $10.00 per car, per night

What is your pet policy?

The Tropirock Hotel is our only hotel that accepts pets. A $20.00 per pet, per night charge applies.

May I request a non-smoking room?

All of our rooms are non-smoking

Do you have WiFi?

WiFi is complimentary to all hotel guests and each room is equipped with a WIFI password.

Do you have bike rentals?

Bike rentals are available for $5.00 an hour or $25.00 for the entire day.

May I send packages to the hotel?

You may send a maximum of five packages, five days prior to your arrival to our designated package location at The Tropirock Hotel. This location has a secure room where all packages are stored. Please have your shipping label reflect the following:

Guest Name
Your Hotel C/O
Tropi Rock Resort
2900 Belmar Street
Fort Lauderdale, FL 33304